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You have a faulty touchpad on the unit. Try to cycle the power off to the unit for 1 full minute and cycle it back on. If that continues to happen order and replace the touchpad on the unit from Repairclinic.com or Searspartsdirect.com with the complete model and color of your unit.
OK then the outside unit is still running, if you shut the thermostat off does the outside unit turn off?
I am sorry yes you got the wrong message. Do you have the color?
Also I would need the complete ,model off the unit as the GU2475 is just the base number
Here is a link to the part CLICK HERE
All I ask is please rate my service thanks