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MRANSWER
MRANSWER, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6158
Experience:  30 YRS EXP. FACTORY TRAINED AND AUTHORIZED ON ALL MAJOR BRANDS
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My washer is not doing the spin cycle. The door locked light

Customer Question

My washer is not doing the spin cycle. The door locked light is remaining off. During the spin cycle I hear an electric motor running but no spin action. All other cycles, including wash, rinse, and drain, seem to run normally.
Submitted: 1 year ago.
Category: Appliance
Expert:  MRANSWER replied 1 year ago.

The most common failure here is the main board as the door lock motor fails and causes the board to fail. The washer will not spin unless the door locks. You need to replace the door lock motor and the machine control board if you think it's worth the cost.