Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Are the top burners getting red hot? Does the broil work?
Thank you! If the top is getting red hot, we know the power to the range is good. So, if both the bake and broil are not working, the only thing they share in the circuit is the K5 relay on the oven control board. So, if the wiring is intact to each of the elements, the oven control is faulty. There is no setting that would cause the issue you are having. The warranty will cover that part, so I would recommend you call for warranty repair at 1-***-***-****. However, if you wish to repair it at your expense, I am happy to instruct you on replacing the oven control and providing a link to the part.
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You don't need the warranty card, only a proof of purchase. The control board your oven takes is part number W10734600, available below.
The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!
The oven control (number 12) is accessed by removing the rear access panel (number 10). All wiring connections simply unplug and plug in, making for a very easy replacement.
If you have it professionally repaired, expect to pay about 30% more for the control and about $150 for labor, about $550.