How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

My kenmore 800 washing machine will not start. I was trying

Customer Question

HI, My kenmore 800 washing machine will not start. I was trying to find out how to put the front cover in service position in order to try some of the solutions mentioned online. I can't seem to do it.
Submitted: 1 year ago.
Category: Appliance
Expert:  Jamie_2013 replied 1 year ago.

Please post model number.

Customer: replied 1 year ago.
Please give me a moment to receive it...
Expert:  Jamie_2013 replied 1 year ago.

Sure!

Customer: replied 1 year ago.
the numbers i see listed are cc00241 and Type 1105
Customer: replied 1 year ago.
Are those numbers helpful?
Expert:  Jamie_2013 replied 1 year ago.

Look inside the lid it should start with(###) ###-####/p>

Customer: replied 1 year ago.
Okay...I'm on the 2nd floor and the machine is in the basement. Give me a moment , please...
Customer: replied 1 year ago.
Model #: ***********
Customer: replied 1 year ago.
Jaime-- I was under the impression that this was a live chat. Life is intervening right now, and I will have to check back for your response later. Again, I was trying to put the front panel of the washer in the service position. It seems that there is something you can do on these washers to make sure that the hinge is making correct contact with a switch that triggers the machine to start. I look forward to your response. Thanks .
Expert:  Jamie_2013 replied 1 year ago.

Does the unit fill?

Customer: replied 1 year ago.
Jaime-- The machine will not start.
Expert:  Whrlp Master Tech replied 1 year ago.

I see the last person has OPTED out !

Ok so it appears you are trying to put the unit into diagnostics is this correct?