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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19080
Experience:  Highly accurate diagnostician with over 30 years experience!
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GE Profile PFSS9PKY Water is leaking into ice maker causing

Customer Question

GE Profile PFSS9PKY
Water is leaking into ice maker causing huge blocks of ice to form. I don't think it's the icemaker since ice is being made and there are no little icicles within the icemaker itself. Repair person told me this is a problem of GE and is often caused by something freezing somewhere else in the refrigerator; he advised me to thaw out the refrigerator which I have now tried, twice.
Water also leaks from ice maker into water catch tray, overflowing down the door.
When I try to turn off the ice maker by using the ice lock button, it still produces ice. How do I turn off this ice maker?
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! If the ice maker is continuously leaking, you may have a faulty water inlet valve or the water pressure to the refrigerator is too low, not sealing the diaphragm in the valve. Is the water hooked to a Reverse Osmosis water filtration system? Has the filter been replaced recently?
Customer: replied 1 year ago.
Too long to receive reply. I had repair person out more than 24 hours ago and parts have already been ordered.
Expert:  Kelly replied 1 year ago.

I understand, thank you. Sorry for the delay.

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