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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19052
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have an electrolux EDH97941W (916096647) dryer, When I use

Customer Question

Hello I have an electrolux EDH97941W (916096647) dryer, When I use one of the programs, it only runs for about 30 sec, the it stops and the finish light comes on. But if i use the time program (30 or 60 minutes) It would run until time is up? What could be wrong?
Hope you can help
regards
Morten
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!
Inside the dryer are two metal strips that sense the moisture in the clothes. The clothing passes over the strips and create an electrical path with the moisture in them. The metal strips sense the resistance in that electrical path and send that resistance reading to the control. The control then reads the resistance reading, interprets the resistance and from that reading determines how long the dryer needs to run. The less moisture in the clothing, the higher the resistance. The problem is that over time, detergent and softener residue builds up on the metal sensor strips and creates an insulating barrier between the strips and the clothing. Since the strips cannot sense the moisture in the clothing because of this barrier, it sends a high resistance reading to the control. The control then interprets that to mean that the clothes are dry and shuts off prematurely. You will need to clean those strips with a Scotch Brite pad, steel wool, sand paper or other abrasive to remove that barrier.