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PLEASE IGNORE FIRST PICTURE..
PLEASE IGNORE FIRST PICTURE.. CANNOT GET RID OF IT
I have a tenant who states she must put the refrigerator setting to its highest level (7) to get it to keep thing cold but itactually freezes things intermitently. If she brings it down even to six (6) things don'tconsistently stay cold. She is in an awkward situation. Ihad a mechaniccomeby and fix the stove, and look at frig.He said he opened the door because she had it closed and that should have solved it. I did not understand what he meant and I could not get a better explaination. Ihave attached pictures. it isa model xf28pw5dtc.
no it is not frozen
The fan needs to be running, it is part number SB914266 but is showing as no longer available.
Are you saying that the fan motoris broken and that there is no motor to replace, or fix it?
The fan motor heeds to run to circulate the air. It is either not getting power or is faulty. I suspect the motor is bad but you can test it with a meter. If it has voltage, it is faulty with no recommended replacement.
And what if it does not have voltage?
If it does not have voltage, you have a broken wire somewhere.
So then what if there is a wire issue? and if it does have power then what can I do? are there any ways to buy another device or must I buy a new frig, or is it repairable?
Wiring issues are either very easy to spot, like a broken wire, or very difficult (near impossible), like inside the cabinet walls. If you do have power, you will need to locate a generic motor that may work. If that is the case, I may be able to help you if you post several pictures of the motor.
Can you give me a schematic of the refrigerator, with specific refernce to the motor you are talking about so I can see specifically where it is. What type of tool do I need to remove it? Should I take a picture of it first ? Please identify where it is and what I must do?
Number 8 in the diagram at the link below.
Test for 120 VAC between the two wires that go to the motor.
So I need to remove the back panel to get to it, and I must use a multi meter? What SETTINGS AM I Using ON A multi meter? If the issue is intermittent, as described, how will I know for sure ?