Need Appliance Repair Help? Ask a Technician for Answers ASAP
Good morning. My name is ***** ***** I'll be helping you with your refrigerator today.
The first thing you'll need to do is pull everything out of the freezer and remove the back panel inside the freezer. Look at the silver evaporator coils behind this panel and are the packed with frost, lightly frosted from top to bottom, some frost on top but not on bottom, not frost at all, etc... ? Also, is the fan above the coils running?
OK well when you get a chance to look just let me know what you find because at this point the possibilities are really endless until we know what the coils look like and whether the fan is running or not.