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Thank you for requesting me!
Can I please have the Full model number of the unit to better assist you ? And is this a freestanding icemaker under the counter ,or a compact ice maker in side of a refrigerator?
OK Thank you!
How much ice is the unit making ?
And after two -three days of working is the bin staying over 3/4 full every day after that?
If you think I can answer your question with out asking,, just a few questions ,your mistaken!!
And what do you think position wise,, you can change on this unit ,all the unit has is push buttons On/OFF .Holiday Mode, Service
There is no adjustment of any setting.
Where is this unit located at? inside or outside
Has the condenser coil under the unit ever been cleaned?
And has the unit ever been cleaned? meaning have you ever run a ice maker cleaning product through the unit.
Ok the tube that you are speaking of on the right side is the bin thermistor, it has a plastic clamp that it has to fit into on the right side wall and the clamp is held in place by one screw.
Do you see it?