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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My ice maker is not making ice. The ice maker off icon is

Customer Question

My ice maker is not making ice. The ice maker off icon is off and I reset the ice maker
Submitted: 1 year ago.
Category: Appliance
Expert:  MRANSWER replied 1 year ago.

Is the ice room cold enough to freeze? Put a thermometer in there or a glass of water if you are unsure.

Customer: replied 1 year ago.
I actually was able to speak with someone from Samsung directly and think we have figured it out by decreasing the freezer temperature. So, I don't think your answer was wrong, but they helped me. I do nit feel that I should be charged th remaking $32.
Customer: replied 1 year ago.
Sorry for the typos-that should be "the remaining"
Expert:  MRANSWER replied 1 year ago.