Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 34 Years, and have over 100,000 in home repairs and over 60,000 phone and internet repairs under my belt.
Yes if the model number is ***** able to be read or missing ,a service person can not order parts ,and if they do install a part ,with out a model and serial number they can not warranty the part .
Do you have your use and care model for the unit?
And how long have you had this unit?
Oh yes use and care manual!!
Ok And you can not make out anything on the model serial tag on the face frame of the unit after the door is opened?
ok is this unit a gas or electric heat unit?
Yes your first post said that sorry .
When you program it do you hear a distinctive click from under the drum area?
And I`m assuming that the dryer does tumble correct?
Unfortunately, that's not something I'm able to do. I`m an expert that works from a remote location and not in a Just Answer office. I'm happy to continue corresponding with you here directly on your question page.
And when it clicks does it click again right after the first click?
and does the dryer seem to give off any heat inside the drum?
ok so then it is heating .
To me it sounds as if it is heating for the first 15 minutes.
then not relighting .I would have to suspect you have a thermostat issue.
Ok have you tested the vent all the way out of the home to test the sir flow out of the dryer and trough the venting system .
A restricted vent will do the same thing.
ok I have to suspect the you have a thermostat that is sticking and turning the flame off and not resetting the way it is designed.
The problem is most dryers have two and some have three thermostat that can do this .
and with out a model number I can not even dive you part numbers or even look at a parts break down to tell you where they are located to test or just replace them.
no you said it was heating for like 15 min then the flame stopped correct?
So you would be safe it just is not letting the flame/ gas to come back on.
They have an archive but you need a model number to look anything up .
And the cost of the parts depends upon what part is the issue.
And if you do the work or have a service company work on it.