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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 74408
Experience:  9+ years being an appliance technician with factory training.
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I'm Greg in New Zealand. I have a F&P Amrt Drive 053 washing machine. The bow

Customer Question

Hi. I'm Greg in New Zealand. I have a F&P Amrt Drive 053 washing machine. The bowl has become uncentered.
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.
It sounds like you have done everything already to know what is wrong. The suspension rod has just failed and will need to be replaced. What happens is that the top of the metal rod bends and then it slips through the top white plastic pivot. You can't force it back up through this pivot socket, so you'll just need to contact Fisher and Paykel and order a new suspension rod and install it.
Expert:  Tyler Z. replied 1 year ago.
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?