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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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My microwave (Kitchen Aid, model MK1207X5) door button goes

Customer Question

my microwave (Kitchen Aid, model MK1207X5) door button goes in but the door doesn't open.
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Medic replied 1 year ago.
Hi, this happens when the latch behind the button breaks or pops out of the tab that holds it place to push the door open. Unfortunately the wrapper needs to be removed to gain access to the button and the mechanism behind it. We work on the honor system here at Just Answers. Were not credited for our work until you rate our answers positively. After you rate our answers positively the question does not close. You can come back and ask follow up questions for no additional charge. Thank you

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