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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19029
Experience:  Highly accurate diagnostician with over 30 years experience!
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What is the cost to use your service?When I press start, the machine s

Customer Question

What is the cost to use your service?
When I press start, the machine starts, runs 2-3 minutes and then the clean light comes on and it shuts off. Soap dispenser is not even open.
Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
We have electrical testers-is there a diagnostic meter that would plug in for the answers?
Expert:  Kelly replied 1 year ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The main control is mounted in the base of the machine, under the tub in the right rear corner. Is this the part you replaced or the one in the door? Thew tech sheet for retrieving error codes is attached. Can you please perform the service cycle and post the errors you see?