How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Randy 43 Your Own Question
Randy 43
Randy 43, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3742
Experience:  20 yrs experience 18 in home,gas license , refrigeration expert
13202342
Type Your Appliance Question Here...
Randy 43 is online now
A new question is answered every 9 seconds

Auger on the ice dispenser is not working tried to turn by

Customer Question

auger on the ice dispenser is not working tried to turn by hand cannot move
problem started the ice dispenser was jammed full
Submitted: 1 year ago.
Category: Appliance
Expert:  Randy 43 replied 1 year ago.
it can get frozen , remove the ice bin and get a hair dryer and shoot the heat at the forks for 5-10 min ,it can melt the auger motor loose ,if it is buzzing or humming it is getting power but unable to turn
Expert:  Randy 43 replied 1 year ago.
did that thaw it out? any more assistance reqd? thx randy