How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

My name is ***** ***** have a g.e. Refrigerator modelGts17BBmflww.

Customer Question

Dear sir, my name is ***** ***** have a g.e. Refrigerator modelGts17BBmflww. The freezer works but not the lower part! Iput anew fan in the freezer top, because it was not turning, and still nothing. I put anew thermostat in and defrosted for 3 days and still only the freezer works! Can you help me!(###) ###-####gordy
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Is the freezer fan still not turning? Can you test the power to that fan?