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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Have a Maytag 4000. Door is locked and it won;t respond to

Customer Question

have a Maytag 4000. Door is locked and it won;t respond to any buttons or dial settings
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.
Do you hear anything running? And is this a Neptune 4000 model or an Epic 4000 model or a Maxxima?
Customer: replied 1 year ago.
it was humming for a good while and I unplugged it several times. just plugged it back in and it stopped humming and popped the lock
please cancel the service call
Expert:  Tyler Z. replied 1 year ago.
OK good luck
Customer: replied 1 year ago.
thank you
Expert:  Tyler Z. replied 1 year ago.
Run the washer again to make sure it runs. I know what causes the condition that you experienced and the problem will be back if you didn't change anything other than let it finish the 15 minute sequence it ran through.