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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19126
Experience:  Highly accurate diagnostician with over 30 years experience!
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Barry. My kitchen Aid ice maker isn't working. It makes ice, but it doesn't

Customer Question

Hi Barry. My kitchen Aid ice maker isn't working. It makes ice, but it doesn't supply it through the door. The water works. All LEDs on the front work. Inside, the red light blinks twice, pauses, then repeats. When you close the little door on the left side (to simulate a closed freezer door), the red light goes solid.
There are no sounds of any kind. No click of a switch nor hum of a motor.
It stopped working after a severe thunderstorm with power loss.
Any thoughts?
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The timing of the failure, I suspect, is coincidental. These had issues with the wiring harness at the bottom of the freezer door. Can you inspect that harness and see if there are any wires that appear to be broken?
Customer: replied 1 year ago.
I'll do that tomorrow (actually, I guess later today). Thanks.
Expert:  Kelly replied 1 year ago.
Thank you.