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Ask Randy 43 Your Own Question
Randy 43
Randy 43, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3744
Experience:  20 yrs experience 18 in home,gas license , refrigeration expert
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Freezer works side by side refigerator not cold

Customer Question

freezer works side by side refigerator not cold
Submitted: 1 year ago.
Category: Appliance
Expert:  Randy 43 replied 1 year ago.
do you see any frost on the rear panel of the freezer section ,half way down? and also can you hear a fan running in the freezer section?
Customer: replied 1 year ago.
yes two both
Expert:  Randy 43 replied 1 year ago.
if you have frost on the rear panel and the fan is working then you have a defrost problem , freezer is not defrosting , on the frigidaire models it is usually the defrost thermostat or the connection to the thermostat ,,you can check the heater for continuity but its usually never the heater , remove that lower panel ,thaw the frost from the coil and replace the defrost thermostat ,splice it in ..you can get a universal 50 deg one if you dont have the full model number ,if you do have it i can find the exact part number
Expert:  Randy 43 replied 1 year ago.
any more questions? how did that check out ?thx randy