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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Help! I have a Kitchen Aid Superba freezer model KSPP36QKS00

Customer Question

help! I have a Kitchen Aid Superba freezer model KSPP36QKS00 The water all of a sudden stopped coming out!
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.
Hello from JA My name is***** will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 34 Years, and have over 100,000 in home repairs and over 60,000 phone and internet repairs under my belt. Can I please have the Full model number of the unit to better assist you ? And KSPP36QKS00 is not a good model number.
Customer: replied 1 year ago.
i just rechecked the sticker inside the freezer says KSSP36QKS00!! i can send a photo of the sticker! serial is Ql4946162 mfd date 12-01
Expert:  Whrlp Master Tech replied 1 year ago.
ok so you just copied it incorrect ,that fine.when you say water has stopped ,water to the dispenser for chilled water ,or water to the icemaker?And do you have a volt ohm meter? to do any component of voltage testing?
Customer: replied 1 year ago.
I see! I'm sorry for the confusion! The water to the dispenser for chilled water. No I don't have an ohm meter
Expert:  Whrlp Master Tech replied 1 year ago.
ok lets push the lever calling for ice and listen to see if you can hear a buzz or hum noise? this would be the water valve energizingLet me know
Customer: replied 1 year ago.
I'm so sorry!we had a dinner party last night little kids were pushing the water button. My husband pushed the lock button thank you so much sorry for bothering you.
Expert:  Whrlp Master Tech replied 1 year ago.
no problem at all.