How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19129
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a Norge Refrigerator/Freezer Model # ***** and

Customer Question

I have a Norge Refrigerator/Freezer Model # ***** and it seems like there is water coming out of the freezer door.
What should or can I replace in the door so that is doesn't leak?
Eugene *********
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! The issue is likely with a plugged defrost drain. The defrost drain is located behind the rear wall, inside the freezer, under the evaporator coil. That panel will need to be removed and the drain hole thawed and cleaned to be sure water can easily flow to the condensate pan mounted below the cabinet.