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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Why does my bottom drawer freezer build up with ice and run

Customer Question

why does my bottom drawer freezer build up with ice and run on the floor when it is in defrost cycle, i have checked the drain its not plugged just runs to the bottom of the freezer and runs on the floor
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.
Hello from JA My name is***** will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 34 Years, and have over 100,000 in home repairs and over 60,000 phone and internet repairs under my belt.How did you check the drain ?From inside the freezer or from behind the unit?