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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My washer has power but will not run after a pause in electricity

Customer Question

My washer has power but will not run after a pause in electricity during a storm. Is there a reset button for Kenmore HE2Plus washer?
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Tech Dave replied 1 year ago.
Hello, this is Dave. When you plug in the washer do you hear anything running like the pump humming?
Customer: replied 1 year ago.
no.
Expert:  Appliance Tech Dave replied 1 year ago.
Is anything lite up? Any beeps when you press buttons? When you plug it back in do you hear a slight click inside the washer?
Customer: replied 1 year ago.
Yes. It gets power to all the buttons and I do hear beeps on the washer when I push any of the buttons.
Expert:  Appliance Tech Dave replied 1 year ago.
Okay. Most times if nothing was damaged the washer resets after sitting for 10 minutes. Sometimes you need to let it unplugged for 15 minutes and then plug in and try again. This is a front load washer?
Customer: replied 1 year ago.
Yes it is a front load washer.
Expert:  Appliance Tech Dave replied 1 year ago.
Have you had it unplugged for at least 15 minutes?
Customer: replied 1 year ago.
no not yet
Customer: replied 1 year ago.
I'll try that. Thank you!
Expert:  Appliance Tech Dave replied 1 year ago.
Okay, let me know.

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