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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 20434
Experience:  Highly accurate diagnostician with over 30 years experience!
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My freezer temperature seems to be stuck on 26. Everything

Customer Question

My freezer temperature seems to be stuck on 26. Everything in bottom freezer thawed and had to be tossed. After cleaning it out I reset temperature to 0 but temperature keeps reverting to 26 degrees. I have GE Cafe Bottom Freezer.
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! The display will revert to actual temperature, that is why it goes back after you change it. So, we need to figure out why it is not cooling well. I suspect an air flow issue. Can you hear a fan running in the freezer section? Can you see any frost on the back wall inside the freezer?

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