How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I have a Bosch side-by-side counter depth fridge/freezer, Model

Customer Question

I have a Bosch side-by-side counter depth fridge/freezer,
Model B20CS51SNW/02 FD8807.
It is not holding appropriate temps in the fridge and possibly
the freezer. Any thoughts would be appreciated. Thanks.
Mary
Submitted: 1 year ago.
Category: Appliance
Expert:  MRANSWER replied 1 year ago.
What are the current temps and how are they changing?
Customer: replied 1 year ago.
I put a thermometer in the fridge yesterday. It reads between 60 and 65 degrees. Changing the setting has no effect.
I even unplugged the fridge then plugged it in. No effect.
Expert:  MRANSWER replied 1 year ago.
Is this reading of the freezer as well? You need to be very specific in any reply so I know exactly what you are telling me.
Customer: replied 1 year ago.
freezer: 30 degrees
Expert:  MRANSWER replied 1 year ago.
The rest of what you may need to do here is best explained live as I am busy running calls all day and I do not always come here every day. If you want to get to the bottom of this quickly then live help is the way to go.

Related Appliance Questions