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Ask Tom Goellner Your Own Question
Tom Goellner
Tom Goellner, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1581
Experience:  32 yrs. experience servicing major appliances and HVAC equipment.
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Profile gas range model JGB918SEL2SS After cooking a roast

Customer Question

Profile gas range model JGB918SEL2SS
After cooking a roast on convection roast I turned the oven off and now the control panel is off. I noticed the clock wasn't working and that's how I saw the panel.lights went working.
The oven light is on but of corse I can't turn the oven on without the control panel working.
What is control lockout-is this what happened and how do we fix this?
I can't find my . Manual -please help!
Submitted: 1 year ago.
Category: Appliance
Expert:  Tom Goellner replied 1 year ago.
Control lock-out is what you set so no one ( kids ) can set the oven. On the panel it will say "lockout " and you hold it for 3 seconds to either set it or unset it. If that is not the problem - turn off the power for a short time ( trip the breaker ) and then back on and see if that corrects the problem.
Customer: replied 1 year ago.
We tried the broker twice before I contacted you and it didn't work but we did it again just now and it worked!
Thanks
Expert:  Tom Goellner replied 1 year ago.
Great - please rate my answers