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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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Maytag Neptune front load machine MAH7500AWQ error code 62

Customer Question

maytag Neptune front load machine MAH7500AWQ error code 62
Submitted: 1 year ago.
Category: Appliance
Expert:  Rob replied 1 year ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.

Hello, I'm so sorry for the extended wait time. Do you still need help with this?

If so, I will try to locate some information on this for you.

Thanks Rob


Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
I ran service mode and service checks. code 06=locked rotor. everything not pertaining to the motor checks out ok. code 62 was left over when A new door switch was installed and code was not erased. I removed JP4 from MCboard and followed the instructions for testing. the belt still looks new. the motor turns freely by hand . I have two ohms resistance on A,B &C . the machine will fill with water and stop with door locked. No agitation and no spin.

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