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AppTech8579
AppTech8579, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1650
Experience:  worked on appliances for around 15 years
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I have the whirlpool duet front load washer. I've only had

Customer Question

I have the whirlpool duet front load washer. I've only had it about a month. The door is locked and I don't know how to get it to unlock. The door locked light is flashing.
Submitted: 1 year ago.
Category: Appliance
Expert:  AppTech8579 replied 1 year ago.
Post model number please
Customer: replied 1 year ago.
Where do I find that?
Expert:  AppTech8579 replied 1 year ago.
Look inside the door.
Customer: replied 1 year ago.
W10656458a.. That is shown on the front of the use and care guide. Cannot look inside the door because the whole problem is that the door is locked and I can't get it to unlock
Expert:  AppTech8579 replied 1 year ago.
Sorry, I forgot. Unplug the unit for 10 minutes and see if that helps. Let me know.
Customer: replied 1 year ago.
Ok, will try it
Expert:  AppTech8579 replied 1 year ago.
ok, Ill be waiting
Customer: replied 1 year ago.
That did it. Now I know... Thank you
Expert:  AppTech8579 replied 1 year ago.
Not a problem. Please take the moment to rate me a 6 so I get credit for helping you, Thanks. Post here if you need more help.