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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 78834
Experience:  9+ years being an appliance technician with factory training.
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My jenn air oven or fan will not turn on, the stove top wo

Customer Question

My jenn air oven or fan will not turn on, the stove top works.
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.
Does the display board still illuminate? Does the touchpad buttons just not respond? etc...
Customer: replied 1 year ago.
Yes the clock works
Expert:  Tyler Z. replied 1 year ago.
OK then your touchpad has just failed which is common on this model so the entire touch control panel would need to be replaced. Below is a link to the part you'd need to order and it's about $240 I'm sorry to say. CLICK HERE for touch pad We are on the honor system here. Please remember to rate my service before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.
Expert:  Tyler Z. replied 1 year ago.
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?