How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Medic Your Own Question
Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
13570846
Type Your Appliance Question Here...
Appliance Medic is online now
A new question is answered every 9 seconds

We have a Samsung model no. RFG297HDWP.......Water was running

Customer Question

We have a Samsung model no. RFG297HDWP.......Water was running out of our ice maker and would not stop so we turned the water supply off to the refrigerator but there is a buzzing in the refrigerator like a water pump is running. What would be the best thing to do? Are burning up a pump by leaving the refrigerator on?
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Medic replied 1 year ago.
Hi, the water valve is stuck open or the ice maker is sending voltage to the valve. You can remove the wires on the wire if you can access it. You could also remove the ice maker from the unit and unplug it. We work on the honor system here at Just Answers. Were not credited for our work until you rate our answers positively. After you rate our answers positively the question does not close. You can come back and ask follow up questions for no additional charge. Thank you

Related Appliance Questions