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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Tyler, I keep getting the drain light flashing issue on

Customer Question

Hi Tyler,
I keep getting the drain light flashing issue on my Miele incognito dishwasher...
Submitted: 1 year ago.
Category: Appliance
Expert:  Rob replied 1 year ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.
Hello, I'm so sorry for the extended wait time. Do you still need help with this?
If so, I will try to locate some information on this for you.
Thanks Rob
Customer: replied 1 year ago.
Yes i do.
Expert:  Rob replied 1 year ago.
Hi
OK
Did this stop full of water?
How and where is the waste hose connected to the house waste?
When you try to start a new cycle, do you hear the drain pump run?
Rob
Customer: replied 1 year ago.
No it stops two minutes after start.
I don't hear the drain pump run.
I looks the problem is from no water coming in.
I cannot take the dish out of the island, I don't know how to disconnect it.
Expert:  Rob replied 1 year ago.
Hi
It sounds like the problem is the draing then, as it should drain before it fills.
Pour some water into the machine, above the filters. Start the machine and tell me if it pumps the water out
Rob
Customer: replied 1 year ago.
I'll do it when I'll be back home.
Customer: replied 1 year ago.
Yes the water drains out. I did bpiur one gallon. It's gone.
Expert:  Rob replied 1 year ago.
Hi
Great, so it now drains ok, what happened after it drained the water?
Did the draining noise stop? What then?
Rob
Customer: replied 1 year ago.
I used button 6 "rinse" to use a short program. It drained the water out and there was no splashing noise, so no water coming in.
Expert:  Rob replied 1 year ago.
Hi
OK, so are you sure it hasnt filled with water, but just not washing?
If it hasnt taken any water in, turn off the water, disconect the inlet hose from the water supply. Let the water run out from the hose. Reconect the hose, turn the water back on and re try
Let me know
Rob