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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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We have a Whirlpool refrigerator/freezer. Purchased in 2010.

Customer Question

We have a Whirlpool refrigerator/freezer. Purchased in 2010. Freezer is one the bottom. Frig has double doors. The freezer is fine. Ice maker fine. However, the refrigerator is not cooling like it should. It is semi cool not cold. I had it set on 4 which is recommended. Turned it up to 7 which is max. It is a little cooler but not cold.
Submitted: 1 year ago.
Category: Appliance
Expert:  MRANSWER replied 1 year ago.
Take the cover off the air damper cover at the top of the fridge compartment at the back and let me know if the damper door behind it is open or closed. The cover snaps right off.