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Appliance Guru
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Category: Appliance
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My maytag maxima front load washer will not unlock the door

Customer Question

my maytag maxima front load washer will not unlock the door or run will just sit there and hum i unpluged it
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.
The drain pump is either bad or blocked. If the unit will not drain the door will not unlock. You need to drain the unit with a shopvac through the drain hose and get at the drain pump and check it for a foreign object.