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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My french door refridgerator has too much buildup of frost

Customer Question

my french door refridgerator has too much buildup of frost at the top what can I do
Submitted: 2 years ago.
Category: Appliance
Expert:  Tyler Z. replied 2 years ago.
Do you have a model number so I can better assist you? And where exactly is the frost building up?
Customer: replied 2 years ago.

AT THE TOP. RF263TEAEABC tHERE IS AN ICE MAKER AT THE TOP AND BOTTOM.

Expert:  MRANSWER replied 2 years ago.
Is the compartment cooling ok still?
Customer: replied 2 years ago.

NO.

Expert:  MRANSWER replied 2 years ago.
This is not defrosting then. You will need to do some taking apart and testing with me to get to the cause.It will not be an effective use of time for me to type out what you need to do, so I am making you an offer for live help.You should have and know how to use a voltmeter in case one is needed as guessing only results in wasted time and buying unneeded parts.