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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21153
Experience:  Highly accurate diagnostician with over 30 years experience!
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What to do as the Samsung rsg257aa refrigerator freezer &

Customer Question

What to do as the Samsung rsg257aa refrigerator freezer & ice maker is not working?
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If the compressor is running and not cooling at all, the issue is with the sealed system. However, if you have frost on the back wall, you have an air flow issue. Can you hear a fan running in the freezer section? Can you see any frost on the back wall inside the freezer?

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