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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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I have water going to the refrigerator but it won't make ice

Customer Question

I have water going to the refrigerator but it won't make ice or dispense water
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Medic replied 1 year ago.
Hi, that usually indicates a bad filter or faulty water valve on the back. You can verify that by testing the two wires on the water valve on the back for 110v when the dispenser paddle is pressed. If voltage is present, the valve is bad. We work on the honor system here at Just Answers. Were not credited for our work until you rate our answers positively. After you rate our answers positively the question does not close. You can come back and ask follow up questions for no additional charge. Thank you