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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 20791
Experience:  Highly accurate diagnostician with over 30 years experience!
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My haier HWD 1600 the door will not unlock

Customer Question

my haier HWD 1600 the door will not unlock
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! If the water has drained out, the issue is likely to be with the door lock assembly itself. If the water has not drained, that is why the door will not open. If you fold the lower panel below the door down, you will be able to remove the drain pump filter for cleaning. Let me know what happens.