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it may have been since there was ice and frost all over the bottom of the freezer but we emptied it and unplugged it overnight to allow it all to melt before taking it apart to find the food debris in the drain in the upper back of the freezer.
OK that will take a while since it's a big job.
husband it was absolutely frozen solid before he turned it off.
that is what we thought but it did not fix the problem. Everything was cleaned, drain is clear, coils, etc vacuumed. Still not getting below 32 in freezer and hanging at around 44-45 in fridge. fan in freezer blowing cold feeling air.
it's frosted up big time.
OK. we don't have one but relative does. what has to be checked?
thanks. it will be a while to get it and test. will be in touch. This thing has been a problem since the day we spent a small fortune on it. No more LG for me.
ok so now we have replaced the sensor in the freezer and the control board and we are still not cold enough and not making any ice. fan is blowing cold air