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Ask Appliance Tech Dave Your Own Question
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2383
Experience:  30 years experience specializing in Whirlpool, KitchenAid and Kenmore
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I painted my kitchen aid mixer and now it won't start. I took

Customer Question

I painted my kitchen aid mixer and now it won't start. I took the black screws with the springs out so I don't know if that's it. I covered the motor just like they showed on you tube. I did the same to my sisters and hers won't work either. HELP
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Tech Dave replied 1 year ago.
Hello, this is Dave. When you pulled out the springs were there square black blocks on the end of the springs?
Customer: replied 1 year ago.
Yes, on my sisters they were able to take both screws out but on mine, one of the black bars is stuck
Expert:  Appliance Tech Dave replied 1 year ago.
That would be the problem. These are the carbon brushes that ride on the copper armature. They need to be put back in so the curved end matches the curve of the armature. If the one that is stuck is not touching the armature the mixer won't run. Check the one that did come out and on the other one try to gently push it all the way in with a long toothpick or similar stick or long wood match.
Customer: replied 1 year ago.
Is that so it can be pushed out on the other side?
Customer: replied 1 year ago.
Dave, are you still there
Expert:  Appliance Tech Dave replied 1 year ago.
No, it won't go all the way through. Each brush comes in from opposite sides and only goes in until it touches the armature. If the brush came out part way and is stuck you need to push it back in so it touches the armature. It needs to be able to move freely so the spring and keep pushing it in as it wears down.
Customer: replied 1 year ago.
Ok I will try that. Can I get ahold of you later if that doesn't work.
Expert:  Appliance Tech Dave replied 1 year ago.
Sure, just respond back the same way.
Customer: replied 1 year ago.
Thank you so much.
Expert:  Appliance Tech Dave replied 1 year ago.
You are welcome!
Customer: replied 1 year ago.
Is this good even if it is several hours from now?
Expert:  Appliance Tech Dave replied 1 year ago.
Yes, it will remain available.
Customer: replied 1 year ago.
Great
Expert:  Appliance Tech Dave replied 1 year ago.
.
Customer: replied 1 year ago.
What are your hours?
Expert:  Appliance Tech Dave replied 1 year ago.
They vary but I should be here another 7 hours and off and on tomorrow.
Customer: replied 1 year ago.
test
Expert:  Appliance Tech Dave replied 1 year ago.
Are you ready to test?
Customer: replied 1 year ago.
I spoke with Dave yesterday about my kitchen aid mixer and I need to speed with him again
Expert:  Appliance Tech Dave replied 1 year ago.
This is Dave.
Customer: replied 1 year ago.
My husband put the brushes in correctly but got a wire mixed up. The electricity is going through the wires but it won't start?
Expert:  Appliance Tech Dave replied 1 year ago.
Does it hum like it is trying to start?
Customer: replied 1 year ago.
No
Expert:  Appliance Tech Dave replied 1 year ago.
Tell me about the wire that got mixed up?
Customer: replied 1 year ago.
Would you be able to call? The red and white got mixed up with the red from the bottom.
Customer: replied 1 year ago.
Are you there?
Expert:  Appliance Tech Dave replied 1 year ago.
I don't have information on the wire colors and can't seem to find it for you. I don't think I will be able to help you.
Customer: replied 1 year ago.
He changed everything so it's correct now, what could be the reason it won't start
Customer: replied 1 year ago.
When will someone answer my question?