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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
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Experience:  Factory Trained CFC Technician
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On a Maytag 5000 with steam front loader washer what is f21

Customer Question

On a Maytag 5000 with steam front loader washer what is f21 and what does it mean when it says suds
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Medic replied 1 year ago.
Hi, the F-21 error code indicates a drainage issue. Either the pump filter is blocked or the pump has failed. The SUD code can be and normally is related to the F-2 error. If the washer does not drain fast enough, you can get either code or both. You can also get the SUD code when there's been to much soap used in a load or the wrong kind of soap. You'll see it if the suds are bad. It will look like dish soap in hot water.Normally cleaning the drain pump filter will fix this issue. The filter is located behind the front panel. Depending on the model the lower front panel may come off after removing the three screws across the front. If you have a one piece front panel model, the top, control panel, and front needs to come off. We work on the honor system here at Just Answers. Were not credited for our work until you rate our answers positively. After you rate our answers positively the question does not close. You can come back and ask follow up questions for no additional charge. Thank you