How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

My refrigator and freezer are not cooling I cleaned the coils

Customer Question

My refrigator and freezer are not cooling I cleaned the coils but that did not help. I have a refrigator that has the freezer at the bottom.
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.
Is either the refrigerator or freezer section cooling at all? Do you happen to have a model number which should be located on a sticker near the ceiling of the refrigerator? Also, do you hear any fans or motors running or is the unit 100% silent?