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Appliance Guru
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Category: Appliance
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Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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I'm having an issue with my samsung refrigerator/freezer.

Customer Question

hi I'm having an issue with my samsung refrigerator/freezer. there is a hum coming from the freezer and nothing is cold in the freezer compartment
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.
Thanks for your question.
The fan is likely seized or something is stuck in the fan stopping it or the fan blade fell off. You need to remove the rear panel in the freezer and check it out. It happens a lot on that unit.
All I ask is please rate my service thanks!

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