How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask MRANSWER Your Own Question
MRANSWER
MRANSWER, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6158
Experience:  30 YRS EXP. FACTORY TRAINED AND AUTHORIZED ON ALL MAJOR BRANDS
13971964
Type Your Appliance Question Here...
MRANSWER is online now
A new question is answered every 9 seconds

I have a sub zero 650. The freezer temp reads -17 and won't

Customer Question

I have a sub zero 650. The freezer temp reads -17 and won't stop running
Submitted: 1 year ago.
Category: Appliance
Expert:  MRANSWER replied 1 year ago.
The temperature sensor is bad or the main board is. You can swap the sensor from the fridge to the freezer and see if that is it as that requires no buying and waiting for anything for now.
There are 2 identical sensors- one is on the coil edge and one is above the coil. The rear wall of the fridge comes out to access them.
Customer: replied 1 year ago.
So the sensors are on the outside rear of the fridge?
Customer: replied 1 year ago.
So if I switch the sensors will it effect the refrigerator?
Expert:  MRANSWER replied 1 year ago.
If it's bad it will. This is only a test to see what is wrong as you only have 2 options. You will know what to replace after doing it.
Customer: replied 1 year ago.
So the sensor is in the rear not on top.
Expert:  MRANSWER replied 1 year ago.
yes- it is in the compartments of course as it reads their temperatures
Customer: replied 1 year ago.
Inside not the outside?
Expert:  MRANSWER replied 1 year ago.
yes. right behind the shelves.
Customer: replied 1 year ago.
Are they out in the open or under a cover?
Expert:  MRANSWER replied 1 year ago.
I am making you an offer for live help.