How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Randy 43 Your Own Question
Randy 43
Randy 43, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3744
Experience:  20 yrs experience 18 in home,gas license , refrigeration expert
13202342
Type Your Appliance Question Here...
Randy 43 is online now
A new question is answered every 9 seconds

I have a whirlpool front lord washer that my wife ran with

Customer Question

i have a whirlpool front lord washer that my wife ran with no water. the error message eon came up, how do i fix it
Submitted: 1 year ago.
Category: Appliance
Expert:  Randy 43 replied 1 year ago.
Hello, my name is ***** ***** iam happy to help you with your question today..you just had the water turned off? or no water came into the machine ?
Customer: replied 1 year ago.

i know there was no water, it was not turned on. i need to know what to do to clear the code

Customer: replied 1 year ago.

sorry it was off its on now, how do i clear the error code

Expert:  Randy 43 replied 1 year ago.
first thing you can do is leave it unplugged for 15 min ,turn the water back on then replug and test ,if the error is still there then i will need the model number
Customer: replied 1 year ago.

where can i find the model #?

Expert:  Randy 43 replied 1 year ago.
around the door frame usually if you open the door ,if it picks up a error , letting the board reset for awhile usually does the trick
Customer: replied 1 year ago.

the door is locked closed

Expert:  Randy 43 replied 1 year ago.
after unplugging for 15 min its still locked
Customer: replied 1 year ago.

yes

Expert:  Randy 43 replied 1 year ago.
without a model number its hard to know which model you have ,try holding the cancel and power buttons for 10 seconds