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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My whirlpooi refrigerator not getting cold its set at 37

Customer Question

my whirlpooi refrigerator not getting cold its set at 37
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.
Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 34 Years,
and have over 100,000 in home repairs and over 60,000 phone and internet repairs under my belt.
so the entire refrigerator both Fresh food and freezer sections are not cooling or just the top fresh food section?
Is the unit even running?
if you open the freezer door can you see any frost or ice on the rear interior wall?

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