How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 20028
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I bought a Portable Air Conditioner HPY12XCN and it cools

Customer Question

Hi I bought a Portable Air Conditioner HPY12XCN and it cools great, but as it cools the thermostat jumps up to 95. Is it reading the exhaust temperature for some reason? Also the fan rattles on high.
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! It is likely the thermistor connection that is loose or corroded. The control reads the temperature as a resistance from the sensor, so if the connection has issues, the resistance will be higher. As for the rattling fan, if the blade is very dusty, that may just need to be cleaned. Are you able to disassemble the unit for inspection?

Related Appliance Questions