How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 74467
Experience:  9+ years being an appliance technician with factory training.
13574879
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

Lock on light is stuck on; other controls will not work

Customer Question

Lock on light is stuck on; other controls will not work
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.
So you should just be able to hold the air dry button for 3+ seconds to remove the control lock but you said you tried that and that didn't work. The only other option you have is to flip the circuit breaker off for 5 minutes and try again to see if that will reset the electronics. If that doesn't work, the control board inside the door if your dishwasher has just failed and would need to be replaced. We are on the honor system here. Please remember to rate my service before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.
Customer: replied 1 year ago.
Light is blinking after breaker reset
Expert:  Tyler Z. replied 1 year ago.
What light is blinking exactly? That is usually an error code.
Customer: replied 1 year ago.
The lock on light on the air dry button
Expert:  Tyler Z. replied 1 year ago.
OK then your control board just needs to be replaced because that light should never flash.
Customer: replied 1 year ago.
What should be cost of replacement?
Expert:  Tyler Z. replied 1 year ago.
The part is up to $100-200 depending on the exact model number.
Expert:  Tyler Z. replied 1 year ago.
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?