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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a GE model WBVH5300K1WW. I put a load in, started it, want away

Customer Question

I have a GE model WBVH5300K1WW. I put a load in, started it, want away. Now I come back and the panel is off and the door locked. I can't get anything to work.
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Medic replied 1 year ago.
Welcome and thank you for your question. I will be the professional that will be assisting you.
Hi, unplug it for 2-3 minutes and see if it will reset?
Also make sure the outlet has power by plugging another appliance into the outlet?
Let me know what happens and if you have power to the outlet.
Thank you
Customer: replied 1 year ago.
While I was waiting, I checked the circuit breaker and it had tripped - odd that's never happened before. I assume I wont be charged the $28 since we didnt go anywhere in the process?