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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 76074
Experience:  9+ years being an appliance technician with factory training.
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Whirlpool washer won't drain, spin cycle just shuts off the

Customer Question

Whirlpool washer won't drain, spin cycle just shuts off the washer.
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.
So, there is a drain catch inside the washer that you will want to access and clean if you're getting this drain error. To access the drain catch, tip the machine backwards and lean it against the wall at a 45 degree angle or so. Remove the 3 screws along the bottom of the lower front panel. The lower front panel will then pull down and off. There is a 3" diameter plastic twist cap directly under the tub mounted to the floor. This is your drain cap. Unscrew the cap and clear any debris inside the drain catch. If you find nothing and the drain hose is clear, replace your drain pump.We are on the honor system here. Please remember to rate my service before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.