How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask AppTech8579 Your Own Question
AppTech8579
AppTech8579, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1622
Experience:  worked on appliances for around 10 years
76126576
Type Your Appliance Question Here...
AppTech8579 is online now
A new question is answered every 9 seconds

I have a Bosch Nexxt DLX series washer. Recently, the door

Customer Question

I have a Bosch Nexxt DLX series washer. Recently, the door does not lock (with error message E01) and because of it, the machine does not start.
Submitted: 1 year ago.
Category: Appliance
Expert:  AppTech8579 replied 1 year ago.
E01 indicates a fault within the door lock. Check all connections to make sure they are not loose. If that is okay, then you just need to order and replace the lock.
Expert:  AppTech8579 replied 1 year ago.
Please remember to rate me a 6 so that I get credit for helping you. Post here if you have more questions, Thank You!
Customer: replied 1 year ago.
How do I check the connection? Is there any way to fix the lock? And where can I buy the parts?
Expert:  AppTech8579 replied 1 year ago.
Please post model number.
Customer: replied 1 year ago.
Hi Jamie, I cannot find your reply to my second set of questions.
Customer: replied 1 year ago.
It only says Bosch Nexxt DLX series
High efficiency high care in the front.
The manual says model number WFMC4301UC.
Thanks
Customer: replied 1 year ago.
I am waiting for the answer to my follow up questions. Thanks
Customer: replied 1 year ago.
Can you send instruction to help be check the connections and replace the lock mechanism?
Customer: replied 1 year ago.
Hi Jamie,
I finally figures out how to replace the door lock that I ordered new. It still does not work and show the same E01 message. Do you have any other idea?